Please read these Terms & Conditions carefully before using 1win.com. By creating an account or placing a bet on 1wincom.net, you confirm that you have read, understood, and agreed to be bound by these terms.
Last Updated: May 2026A plain-English summary of the most important rules – the full legal text follows below
You must be at least 21 years old to register and use 1win.com in the Philippines. This is a strict requirement under Philippine law. Age verification documents may be requested at any time. Accounts found to belong to underage users will be immediately closed and any funds forfeited.
Each player is permitted to hold only one active 1win.com account. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances or bonuses. If you have lost access to your account, contact support rather than creating a new one.
All bonuses and free spins credited to your 1win.com account are subject to wagering requirements before withdrawal. The specific rollover multiplier and eligible games are stated in each individual promotion's terms. Attempting to withdraw bonus funds before meeting requirements will result in the bonus being voided.
Withdrawals via GCash, PayMaya, BPI, BDO, or Metrobank require a fully verified account. Verification involves submitting a valid government-issued ID and proof of payment method ownership. Unverified accounts may have withdrawal requests held pending completion of the KYC process.
Fraud, collusion, use of automated betting software (bots), exploitation of software errors, and any form of money laundering are strictly prohibited on 1win.com. Violations will result in immediate account suspension, forfeiture of funds, and may be reported to the relevant Philippine authorities.
1win.com provides deposit limits, session time reminders, cooling-off periods, and self-exclusion options to all account holders. These tools are available in your account settings. If you feel your gambling is becoming a problem, we strongly encourage you to use these tools or visit our Responsible Gaming page.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and 1win.com ("the Company," "we," "us," or "our") governing your access to and use of the 1win.com platform accessible at 1wincom.net ("the Platform").
By registering an account, making a deposit, placing a bet, or otherwise using any part of the Platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to these Terms, you must not use the Platform.
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 1win.com.
To register and use 1win.com, you must satisfy all of the following eligibility requirements at all times:
The Company reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending verification.
Each individual may hold only one (1) registered account on the Platform. The creation of multiple accounts by the same individual, whether using different names, email addresses, payment methods, or device identifiers, is strictly prohibited and constitutes a material breach of these Terms.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your registration details and must promptly update any information that changes. Providing false or misleading information during registration is grounds for immediate account termination.
You are solely responsible for maintaining the confidentiality of your 1win.com Login credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your account will be deemed to have been carried out by you, and you will be held responsible for all such activity.
If you suspect that your account has been accessed without your authorization, you must notify 1win.com support immediately via live chat or email at [email protected]. The Company will take reasonable steps to secure your account upon receiving such notification.
The Company reserves the right to close or suspend any account at its sole discretion, including where it reasonably suspects a breach of these Terms, fraudulent activity, or where required to do so by applicable law or regulatory authority.
All financial transactions on the Platform are conducted in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱500. The minimum withdrawal amount is ₱500. Maximum transaction limits may apply and will be communicated within the cashier section of your account.
Accepted payment methods include GCash, PayMaya, BPI, BDO, and Metrobank. The availability of specific payment methods may vary and is subject to change without prior notice. The Company does not charge fees on standard GCash or PayMaya transactions; however, your payment provider may apply their own charges.
Withdrawals will only be processed to a payment method that has been previously used to make a deposit into your account, or to a verified payment method registered in your name. The Company reserves the right to request additional verification documents before processing any withdrawal request.
The Company operates a Know Your Customer (KYC) verification process. All accounts must complete KYC verification before their first withdrawal can be processed. Required documents typically include a valid government-issued photo ID (such as a Philippine passport, SSS ID, UMID, or driver's license) and proof of ownership of the payment method used.
Withdrawal processing times are as follows: GCash and PayMaya withdrawals for verified accounts are typically processed within minutes to a few hours. Bank transfers to BPI, BDO, or Metrobank may take one to three business days depending on the receiving bank's processing schedule.
From time to time, 1win.com may offer bonuses, free spins, cashback rewards, reload bonuses, and other promotional incentives to eligible players. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, which form part of these Terms.
Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply:
All bets placed on the Platform are subject to the specific rules applicable to the relevant game or sporting event. These rules are available within the relevant game lobby or sportsbook section of the Platform. In the event of any conflict between these Terms and the specific game or event rules, the specific rules shall prevail.
The Company reserves the right to void any bet or wager that has been placed in error, placed on an event where the outcome was already known at the time of placement, or placed in circumstances that the Company reasonably believes constitute fraud, collusion, or exploitation of a system error.
Minimum and maximum bet limits apply to all games and sporting events. These limits are displayed within the relevant game or betting market and may be adjusted by the Company at any time without prior notice.
In the event of a technical failure, disconnection, or system error during a game or live betting event, the Company will use commercially reasonable efforts to resolve the issue fairly. The Company's decision regarding the outcome of any disputed bet or game round shall be final and binding.
The following activities are strictly prohibited on the Platform and constitute a material breach of these Terms:
The Company reserves the right to immediately suspend or permanently close any account found to be engaged in prohibited conduct, to forfeit all funds held in such accounts, and to report the matter to the relevant Philippine law enforcement or regulatory authorities where appropriate.
All content on the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design and layout of the Platform, is the property of 1win.com or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial entertainment purposes only. This license does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of 1win.com.
To the maximum extent permitted by applicable Philippine law, 1win.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
The Platform is provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. The Company does not guarantee that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
Nothing in these Terms shall limit or exclude the Company's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.
The collection, use, storage, and disclosure of your personal information by 1win.com is governed by our Privacy Policy, which is available at 1wincom.net/privacy-policy. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.
The Company collects personal data necessary for account registration, identity verification, payment processing, fraud prevention, and compliance with applicable laws. Your data will not be sold to third parties for marketing purposes without your explicit consent.
The Company reserves the right to amend, update, or replace these Terms at any time. When material changes are made, the Company will notify registered users via email or a prominent notice on the Platform. The updated Terms will display a revised "Last Updated" date at the top of this page.
Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request the closure of your account.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with 1win.com informally by contacting our support team. The Company will make reasonable efforts to resolve disputes amicably within thirty (30) calendar days of receiving written notice of the dispute.
If a dispute cannot be resolved informally within the stated period, either party may pursue the matter through the appropriate Philippine judicial or regulatory channels. Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 1win.com support team through any of the following channels:
The Company aims to respond to all written enquiries within two (2) business days. For urgent account-related matters, live chat is the recommended contact method as it provides the fastest response time.
For concerns related to responsible gaming, self-exclusion, or problem gambling support, please visit our Responsible Gaming page for available tools and resources.